Timed Ticketing FAQ

Reserve Your Tickets in Advance
We encourage purchasing or reserving a ticket online in advance to secure a time slot and to reduce wait time; a limited number of tickets will be made available for contactless or cash purchase onsite. Visitors may also purchase or reserve tickets by phone during OMCA business hours. Please call our Visitor Services desk at 510-318-8429.

Upon arrival, guests will enter through the Museum’s main entrance at 1000 Oak Street via the stairway or ADA accessible ramp; signage will clearly indicate a one-way path of travel for entry and exiting the facility. Those who park in the OMCA garage with strollers or those who will need to utilize ramp access may enter through Mid Level garage entrance where a security guard will assist with your screening and direct you to the Tickets and Membership desk.

You’ll be asked to keep a safe social distance of at least six feet apart while waiting in line to complete the safety questionnaire, and to scan your pre-purchased ticket. Please have your tickets ready for scanning, and ensure that all members of your party are wearing a mask or face covering. The Tickets and Membership desks on the Upper and Mid Levels will be available for those who need additional assistance upon entry. For more information on parking, please review our parking and directions page.

In order to manage capacity, all visitors who wish to see the galleries require a ticket upon arrival. We encourage purchasing or reserving a ticket online in advance to secure a time slot and to reduce wait time; a limited number of tickets will be made available for contactless or cash purchase onsite. Visitors may also purchase or reserve tickets by phone during OMCA business hours. Please call our Visitor Services desk at 510-318-8429.

Garden-only visitors do not require a ticket, but will still need to enter at the main entrance in Oak Street Plaza and check in with museum staff.

Yes, Members should reserve tickets in advance for guaranteed timed entry. Reserve your tickets online as dates and time slots may fill up due to capacity limits. Members may reserve the maximum number of tickets per their Membership level in advance. For more information or further questions, please contact the OMCA Membership team at membership@museumca.org.

Tickets are available to purchase in advance here. Please note that only a limited number of tickets will be available each day at the ticketing desk and availability is not guaranteed due to reduced capacity inside of the galleries. For additional information about special discounts, visit museumca.org.

Yes, in order to account for capacity needs, all visitors require a ticket in order to enter the Museum galleries. Children ages 8 and under are free; all children require a timed ticket for admission.