FAQs

What offerings are available for the 2020/2021 school year?
While we are not planning to host on-site programs or tours this school year, check out our Virtual Field Trips. For any questions about Virtual Field Trips, please contact groups@museumca.org.

When will in-person school visits be available?
For up-to-date information about OMCA’s reopening and school group visits, sign up for our teacher mailing list.

What will be available after December 2020?
New Virtual Field Trips will be posted for spring 2021 in December 2020—stay up to date through our teacher mailing list.

What methods of payment does OMCA accept?
To support the K–12 education community during a challenging school year, OMCA is offering virtual field trips free of cost in November and December 2020. Private Virtual Tours for groups outside of K–12 are scheduled using our online registration system, and require a credit card for payment.

Can we get a refund if we cancel our virtual private tour?
You must notify groups@museumca.org 3 weeks in advance if you wish to cancel your virtual private tour and receive a refund. If you cancel with less than 3 weeks notice, we are not able to refund your payment. For assistance, please email groups@museumca.org Tuesday through Thursday, 9am to 5pm.

I'm having trouble using the online reservation system. Help!
We are happy to help you navigate our online system. Please email groups@museumca.org Tuesday through Thursday, 9 am to 5 pm.

Can we change our Virtual Field Trip after we have booked?
All changes to your Virtual Field trip bookings are subject to availability and must be made with at least 3 weeks notice.

To reschedule, first book your preferred date through the online system, then contact us to receive a refund for the original booking. For assistance, please email groups@museumca.org Tuesday through Thursday, 9am to 5pm.