Accessibility

The Oakland Museum of California is committed to providing a space that is accessible, welcoming, and inclusive of everyone in our community. Please continue reading below for a list of resources available for your visit to OMCA.

Wheelchair Access
OMCA is fully wheelchair accessible, allowing for manual and electric wheelchairs, electric mobility scooters, and other power-driven mobility devices. An accessible ramp is located at the main entrance on Oak Street between 10th and 11th. OMCA offers a limited number of wheelchairs at the Ticketing Desk on a first-come, first-served basis. Please note, OMCA staff is not permitted to lift visitors or push wheelchairs. 

Other Power-Driven Mobility Devices (OPDMDs)
Other power-driven mobility devices (OPDMDs) such as Segways, are subject to reasonable restrictions in certain areas of the Museum campus. As our campus is comprised of multiple levels, open staircases, and narrow gallery spaces we have created a policy to maximize accessibility while minimizing danger to those persons using an OPDMD and others around them (particularly during times of high visitation). This accommodation is intended for those with an accessibility need. Recreational use of OPDMDs is not permitted.

Those using an OPDMD for an accessible need are instructed to:

  • maintain control of their device
  • operate at the lowest speed (consistent with a walking pace)
  • yield to pedestrians (with particular attention being paid to children and seniors)
  • take care when turning corners, operate in reverse, and when navigating near artifacts or when entering and exiting exhibits
  • follow any safety instructions given by museum staff

Assisted Listening Devices
Assisted listening devices are available for the James Moore Theater and Lecture Hall. Visitors can checkout assisted listening devices at the ticketing desk.

Restrooms
Accessible restrooms are located on all levels. Gender-neutral restrooms and a family restroom with an adult sized changing table are available on Level 2. 

Elevators
An elevator is available for visitor use inside the Museum near the parking garage entrance on Level 2. The elevator provides access to Levels 1, 2, and 3. Level 4 roof gardens are not accessible by the elevator. 

Parking
OMCA's parking garage is located on Oak Street between 10th and 12th Streets and provides spaces on the upper level for disabled parking as well as a ramp into the Museum. Disabled parking spaces are only available on the upper level of the parking garage. OMCA’s lower level is accessible only by stairs. Please note the vertical clearance of the garage entrance is 6 feet 8 inches. 

Tours
Special tour accommodations may be arranged with advance notice through the Docent office by calling 510-318-8470. The Museum is happy to provide a docent for visually impaired visitors. Please note that Docents and other museum staff are not formally trained to give descriptive sight tours, but rather can provide some interpretation and content information. Please contact the Museum a minimum of three weeks prior to your visit to make tour arrangements.

Tours designed for people with early stage dementia and their care partners are offered for free once a month through the Alzheimers' Association, Northern California. Visit the Tours page for more information on how to register.

If you have other accomodation needs, please contact OMCA at 510-318-8429 at least three weeks in advance of your visit.

Multilingual Resources
OMCA’s wall text is multilingual (English, Spanish and Chinese) and reflects the voices of many Californians, providing different perspectives on the meaning of California art, history, and natural sciences.

Service Animals
Service animals are welcome at OMCA. Pets are not permitted.

OMCA's Website
In order to view PDF files found across this website, Adobe Reader 9.1 (or higher) is required. Adobe Reader is available as a free download at: get.adobe.com/reader/. Screen reader users and persons with low vision should use the "Read Out Loud" feature found in the latest releases of Adobe Acrobat Reader.